Contact
Reaching a person.
There is no contact form. Email is faster for both of us, and it gives you a record of what you asked.
General and sales
Questions about the product, enterprise terms, security questionnaires, or whether your use case fits.
hello@onrup.comSecurity
Vulnerability reports. Please include enough detail to reproduce, and give us a reasonable window before disclosing publicly.
security@onrup.comAccount and billing
Usage, invoices, spend limits and API keys all live in the console rather than in a support queue.
Open billing in the consoleBefore you write
The FAQ answers most first questions, including the ones where the answer is no. The documentation covers the API end to end, and pricing is published in full — none of it requires talking to anyone.